11:11 (The Portal)

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.

We accept returns within 7 days of delivery only for damaged or defective items, provided they are unused and in their original packaging, with proof of damage (photo/video) required.

Exchange or replacement requests must be raised within 48 hours of delivery, and once the returned item is received and inspected, the replacement will be dispatched within 2–3 business days, with delivery typically completed within 7–10 business days. Refunds are processed within 3–5 business days after approval and credited to the original payment method within 7–10 business days, depending on the bank or provider.

A proper uncut parcel opening video from start to end (without any pause) is mandatory for all claims. For any assistance or to initiate a return, contact us at info.affirme.it@gmail.com or +91-9270726706.